Shipping Policy

Because my cookies are in such high demand, I’m thrilled to share my updated schedule to ensure you get your favorite treats FRESH and on time.

Please allow 3-5 business days for orders to be fulfilled, not including weekends or holidays, plus additional shipping time.

All orders are shipped via USPS on 3 day priority shipping.

Please double check to make sure your address is correct, once order is submitted your address cannot be changed.

At Tha Sweetz Factory, I prioritize the safety and satisfaction of my customers above all else. To uphold the highest standards of quality and safety, I have established a no-refund and no-exchange policy.

Once items are paid for, shipped, picked up, or delivered, all sales are considered final. This policy ensures the integrity of my products and protects the well-being of my valued customers. I appreciate your understanding and support of this policy, as it allows me to continue providing exceptional service and safe, reliable products.

If you have any questions or concerns prior to making a purchase, please feel free to reach out to me. I am here to assist you and ensure your confidence in every transaction.